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Orders under $50 - $5.99 Shipping & Handling.
Orders $50-$99 - $4.99 Shipping & Handling.
Orders over $100 - FREE Shipping & Handling.

Orders are shipped Monday through Friday. Major holidays like Christmas and Labor Day are not included in transit times. 

  • USPS normally takes 2-3 transit days but may take up to 10. If your package goes missing, contact us at or 734-344-8959. USPS Parcel Select Ground normally takes between 10-15 business days to deliver. If you are located in Alaska or Hawaii, delivery can take between 15-30 business days. If your package goes missing, please contact your local post office for assistance. 

  • UPS 2-Day Air orders placed before noon PST will ship the same business day. Orders placed after noon will ship the following business day. UPS 2-Day Air doesn’t deliver on Saturdays or Sundays, so an order placed after noon on Thursday will arrive on Monday. If you need guaranteed delivery, this is your best option.

  • UPS 3-Day Air orders placed before noon PST will ship the same business day. Orders placed after noon will ship the following business day. UPS 3-Day Air doesn’t deliver on Saturdays or Sundays, so an order placed after noon on Thursday will arrive on Tuesday. If you need guaranteed delivery, this is your best option.

  • Ground shipping takes around 5 days to deliver in the US from our Monroe, MI fulfillment center. It can be USPS, UPS, or FedEx at our discretion. Ground doesn’t guarantee any specific delivery time and it can take up to 10 days. Find a list of transit times below. Certain areas of your state may be more easily accessible, so you’ll see it more than once.

  • US and Australia based ONLY, no other international shipping.

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Store Policy

Damaged Orders or Missing Items: We can issue a refund or replace your missing, incorrect, or damaged items within 7days of purchase. Please check your order as soon as possible. If anything is missing or incorrect, call 734-344-8959 or email: Please include your order number and a list of the items.

If your order is damaged, please take photos of the items, box, and labels then email it to us. If you choose a replacement, we’ll ship it to the original shipping address. If a package is sent to an incorrect address and returned to us, you are responsible for the cost to ship it again. 

Order Cancellations: We allow cancellations up to one hour after the order is placed. First, log into your Bubble Lab account. Then, click My Orders - you’ll see options to reorder or cancel. The cancel option is only available if it’s within the hour time limit. 

Bulk or Large Orders: If you need a size larger than we offer on the website, email:

Returns: Eligible items must be unused and in saleable condition. That includes packaging, molds, books, stamps, toys, scales, tools, etc. Because we guarantee the safety and purity of our material, we can’t accept returns on any consumables including sodium and potassium hydroxide, essential oils, fragrance oils, colorants, soap bases, herbs, fixed oils, waxes, liquids, powders, or butters.

If you want to return an item, please call us at 734-344-8959 or email us at within 7 days for a resolution or a Return Merchandise Authorization (RMA). We cannot accept returns without prior authorization. All unsolicited products will not be refunded or returned.

All refunds for the product price are applied to the original method of payment. Original and return shipping costs, associated fees, duties, and taxes will not be refunded. We recommended ensuring the return and getting the tracking information.

Please allow us 10 business days to process returns.

Out of Stock Items: While we strive to keep all of our products in stock, they do run out occasionally. If an item goes out of stock while your order is in the fulfillment center, we’ll back order it and ship everything else. We’ll email you to let you know. If you want the back-order item removed or if you want to swap it for something else, email:

Payment Methods: We accept Visa, Mastercard, American Express, Discover, and PayPal. We do not accept personal checks or money orders. We will be adding Affirm as a payment option soon. If your card is declined, it’s likely an incorrect address or security code. We take our customer's security very seriously, so we need the exact billing address and security codes for all of our credit card transactions. You can call us at 734-344-8959 to help with payment. We don’t recommend emailing credit card information.

The Bubble Lab Soap Co Fulfillment Hours: Our fulfillment center is located in Monroe, MI. We ship orders from 9:30 a.m. to 4 p.m. PST, Monday-Friday. We don’t ship on the weekends or during holidays. Our fulfillment center is not open to walk-in shoppers. 

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Discover the meticulous process and finest ingredients behind our handmade soaps. Crafted with ethically sourced oils, butter, and additives, our products showcase a commitment to quality. Please note, we use Sweet Almond Oil, making our soaps unsuitable for severe nut allergies. Our cruelty-free approach extends to both our production and suppliers.

Wondering about our 'cruelty-free' label? Our soaps contain no animal products resulting in the death of the animal for primary use. While we use goat's milk in some bars, others are vegetable-based, ensuring a diverse range.

Explore our blog for a complete list of ingredients. Our 'superfatted' soaps, with 5% excess oils, offer a luxurious touch. Our unique recipes, created by The Bubble Lab Soap Co., reflect months of research and experimentation.

Concerned about allergies? You can opt for our Unscented Castile or Bastille Soaps or customize a Double or Triple Butter Bar loaf. We cater to sensitive skin, with ingredients clearly listed.

Curious about soap size and usage? Our soaps vary in size, cut at 1 inch wide. Most last 3-4 weeks with proper care. To extend soap life, let it dry between uses. Our natural soaps remain fresh for years, though fragrance intensity may diminish.

Interested in ordering? We accept major credit cards, Affirm, and PayPal. While we don't accept checks, you can create an account for added convenience.

Shipping via USPS Priority Mail, orders usually ship within 2-5 days. We do not currently ship internationally. If your order arrives damaged, contact us promptly. For returns, please seek authorization and note our policies.

Wholesale inquiries? We're expanding to offer wholesale options soon.

Earn points with every purchase by registering as a retail customer. Points accumulate with each $10 spent and can be redeemed online. Referring friends earns discounts too.

For more details, contact us at Thank you for choosing The Bubble Lab Soap Co. for a soap and beauty experience that's as ethical as it is indulgent!

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